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At Digital Dog Direct, our culture is based on leadership values, with ethical behavior as the foundation.

We believe in partnerships based on integrity and a business environment that sustains best-quality practices adhering to the industry compliance standards of the clients and industries we service. As a document solutions provider for business critical communication, we are mindful of the security and privacy requirements of our customers. We take care in deploying regulatory communications to meet compliance standards.

Digital Dog Direct is HIPAA and SOCII compliant and uses an authorized external assessor organization who is fully authorized to perform both readiness and validated assessments. This ensures our infrastructure and handling of customer data is secure.  The external assessor's portal allows us to manage our organizational risks with assessments, corrective actions plans, training and incident management, our compliance program, and aids us in generating the needed reports to prove our compliance efforts.

The security threat landscape changes every day. Digital Dog Direct constantly evaluates new risks and identifies areas where our framework may not adequately address these emerging threats. Whether it’s invoices, notices, EOBs, or statements, direct mail that is sent out with health-related content must comply with HIPAA regulations. Our HIPAA (Health Insurance Portability and Accountability Act) compliant printing and mailing services will manage your entire mailing healthcare campaign and simultaneously preserve your patients’ protected health information (PHI). 

Attributes of Digital Dog Direct's Best Practices

Leadership Oversight

Risk Assessment

Open Communication

Training and Education

Policies and Procedures

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